Table V - Telephone Numbers

Effective Date:  March 1, 2017

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CHIP Program Contact Information

Bureau Director

Jeff Nelson

801-538-6471

Assistant Bureau Director

Michelle Smith

801-538-6347

Program Manager

Lane London

801-538-6505

Policy Specialist

Tiffany Cruz

801-538-6192

Quality Assurance, Co-payment & Out of Pocket Maximum

Justin Wadman

801-538-6445

CHIP Information Hotline

1-877-Kids-Now

or

1-888-222-2542

CHIP Website

www.health.utah.gov/chip

Fax #

801-538-6099

Administration Office

801-538-6358

Health Program Representatives

(Health Plan Selection)

801-526-9422 or

1-866-608-9422

CHIP Premium Line

801-526-0950 or

1-866-435-7414 option #5

CHIP Online Education Link

www.health.utah.gov/umb

Medicaid, PCN, UPP Policy Specialist &

Department of Health Contact Information

Family, Child, Pregnant Woman, Family Medically Needy, Refugee & Foster Care policies.

Barton Wiest

801-538-9249

PCN, UPP, General Eligibility, Application and Verification policies.

Tiffany Cruz

801-538-6192

Presumptive Eligibility (BYB & HPE)

Laura Belgique

801-538-6241

Rulemaking; Medicaid and CHIP State Plans. Income match; confidential information; certification; records and case management policies.

Dave Baldwin

801-538-7020

Aged, Blind, Disabled (ABD), Protected SSI Groups, MWI, Medicare Cost-Sharing, Cancer Program, TB Positive Group, Buy-in policies; medical transportation.

Laurie Ocobock

801-538-9153

Nursing Home/Waivers, transfer of assets, spousal impoverishment policies; burial/funeral fund; trust reviews.

Marcel Larsen-Jones

801-538-6494

UPP Premium Specialist

Tiffany Cruz

801-538-6192

For Policy Manual Issues

Dave Baldwin

801-538-7020

Constituent Services Representative

Tracy Barkley

801-538-6417 or 1-877-291-5583

Fax #801-536-0946

Medicaid Information Hotline

Questions about QMB, Medicaid/PCN Coverage, Claims, Billing & Prior Authorization Staff (for emergency services) 

801-538-6155 or

1-800-662-9651

Medicaid Eligibility Policy Manual

http://chip.health.utah.gov/Medicaidpolicy/DOHMedicaid

PCN Website

www.health.utah.gov/pcn

UPP Website

www.health.utah.gov/upp

Vital Records

Office of Vital Records and Statistics

Utah Department of Health

P.O. Box 141012

SLC, UT 84114-1012

801-538-6105 or

1-866-632-2602

Fax 801-538-7012

ORS Medicaid Information Unit

For questions about insurance coverage, TPL & medical collections. 

801-536-8798

To report possible receipt of insurance/personal injury settlements. 

TPLchanges@utah.gov

ORS Part A and Part B Medicare BUY-IN

801-536-8798 or

Fax: 801-536-0377

ORS Child Support Services

801-536-8500

Other Agency Contact Information

Department of Workforce Services

Medicaid Eligibility

801-526-0950 or

1-866-435-7414

https://jobs.utah.gov/mycase/

Constituent Services Representative

Department of Workforce Services

801-526-4390 or

1-800-331-4341

Department of Workforce Services

Payment Error Prevention Unit

(Investigations and Overpayments)

(801) 526-9639

Toll free: 1-866-647-3862

Fax: (801) 526-9468

eREP HELPDESK

801-526-4357 or

1-866-826-6012