Organization Chart of the Utah Department of Health General information about the Utah Department of Health List of important contacts in the Utah Department of Health Alphabetical list of services, programs, and related links Links to public health data sites News releases, media, marketing and public information Utah Department of Health Internet site Home page General Mailing Address: PO Box 141010, Salt Lake City, Utah, 84114-1010 General Phone Number: 801/538/6101
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Reducing health disparities, promoting health equity, Office of Health Disparities Reduction

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Utah Disparities Office Cultural Competence


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Training and Networking Opportunities

Unified Health Communication 101: Addressing Health Literacy, Cultural Competency, and Limited English Proficiency
This online tutorial is by the United States Department of Health and Human Services and provides CEU/CE, CHES, CME and CNE credits.
ftp://ftp.hrsa.gov/healthliteracy/training.pdf

Health Resources and Services Administration Cultural Competence Resources
This site contains information on a variety of racial, ethnic and cultural groups as well as training opportunities.
http://www.hrsa.gov/culturalcompetence/

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Internet Tutorials

Collaborative on Ethnogeriatric Education
In collaboration with other universities, Stanford created this curriculum about serving ethnic and racial minority seniors.
http://www.stanford.edu/group/ethnoger/

The Collaborative on Ethnogeriatric Education has kindly allowed CMH to abridge some of its training modules into brief fact sheets:

African American http://www.health.utah.gov/disparities/healthcare/AfricanAmerican.pdf
American Indian http://www.health.utah.gov/disparities/healthcare/AmericanIndian.pdf
Hispanic/Latino http://www.health.utah.gov/disparities/healthcare/HispanicLatino.pdf
Pacific Islander http://www.health.utah.gov/disparities/healthcare/PacificIslander.pdf

Think Cultural Health
This training explains the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health Care and offers CME and CE credits.
http://www.thinkculturalhealth.hhs.gov

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Toolkits and Resource Centers

CDC Community Health Media Center
Audience-tested public health advertising and support materials.
http://apps.nccd.cdc.gov/chmc/Apps/overview.aspx

Affordable Care Act Resource Kit
Information and materials have been gathered in this resource kit to help you understand and utilize the many aspects of the new health care law.
http://health.utah.gov/disparities/data/ACAResourceKit.pdf

National Center for Cultural Competence
Located at Georgetown University, this Center offers information and assessment tools to help healthcare providers with cultural competence.
http://nccc.georgetown.edu/index.html

Project Implicit
Evaluate your own unconscious biases with this online tool.
https://implicit.harvard.edu/implicit/research/

National Minority Quality Forum
This resource maps health problems by zipcode and other measures and links to minority health resources.
http://www.nmqf.org/

Multicultural Health Care: A Quality Improvement Guide
This guide by the National Committee for Quality Assurance helps healthcare organizations improve cultural and linguistic services.
http://www.ncqa.org/Portals/0/HEDISQM/CLAS/CLAS_toolkit.pdf

Better Communication, Better Care: Provider Tools to Care for Diverse Populations
This toolkit was created by a national team of healthcare professionals.
http://www.ccah-alliance.org/icetoolkit.html

CLAS Implementation Guide
The Centers for Medicare & Medicaid Services (CMS) has compiled resources to help healthcare providers meet the national standards for Culturally and Linguistically Appropriate Service (CLAS). The guide is an excellent supplement to the online training: http://www.thinkculturalhealth.hhs.gov
http://www.qsource.org/uqiosc/CLASGuide.pdf

The Provider's Guide to Quality and Culture
This site, created by Management Sciences for Health, includes cultural competence self-assessments and details about health problems common in certain minority groups.
http://erc.msh.org/mainpage.cfm?file=1.0.htm&module=provider&language=English

Harvard Medical School: Culturally Competent Care Online Resource Center
http://medweb.med.harvard.edu/cccec/about/index.htm

University at Buffalo Health Science Library Cultural Competence Resources
http://ublib.buffalo.edu/libraries/units/hsl/resources/guides/culturalcompetence.html

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Information about Cultural Groups

Top Health Issues for LGBT Populations Information & Resource Kit
The Substance Abuse and Mental Health Services Administration (SAMHSA), created this overview of health issues among lesbian, gay, bisexual, and transgender (LGBT) populations to create awareness among prevention specialists and healthcare providers of the needs, experiences, and health status of LGBT Americans.
http://store.samhsa.gov/shin/content//SMA12-4684/SMA12-4684.pdf

Meeting the Healthcare Needs of American Muslims
Based on the analysis of qualitative data from semi-structured interviews and focus groups collected through a community-based participatory project, this report provides an overview of American Muslim health beliefs, describes how these beliefs impact healthcare-seeking practices, and recommends accommodations that can improve the healthcare experience of American Muslim patients.
http://ispu.org/pdfs/620_ISPU_Report_Aasim%20Padela_final.pdf

Strategies for Improving Latino Healthcare in America
This 2006 report by the Latino Healthcare Taskforce suggests strategies for reducing the uninsured population, empowering Latinos to be better healthcare consumers, partnering with the Latino community, and getting more Latinos into healthcare fields.
http://www.borderhealth.org/files/res_642.pdf

Countries and Their Cultures
This site has cultural information about many different countries.
http://www.everyculture.com/

Culture Clues
This site contains information about cultural beliefs and medical issues of groups from Europe, North America, Latin America and Asia.
http://depts.washington.edu/pfes/CultureClues.htm

EthnoMed
This site contains information about cultural beliefs and medical issues of many immigrant groups from Latin America, Asia and Africa.
http://ethnomed.org/

Health Resources and Services Administration Cultural Competence Resources
This site contains information on a variety of racial, ethnic and cultural groups as well as training opportunities.
http://www.hrsa.gov/culturalcompetence/

Ethnic Information Subscriber-only Sites
These sites provide cultural information for a fee.
http://www.jamardaresources.com/

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Professional Standards
National Standards on Culturally and Linguistically Appropriate Services (CLAS)
The CLAS standards are recommendations for cultural competence and language accessibility for healthcare organizations made by the U.S. Department of Health and Human Services, Office of Minority Health.
http://minorityhealth.hhs.gov/templates/browse.aspx?lvl=1&lvlID=3

AMA (American Medical Association) Initiatives to Eliminate Health Disparities
http://www.ama-assn.org/ama/pub/category/7639.html

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Office of Health Disparities Reduction (OHD), Utah Department of Health (UDOH)
Mailing Address: PO Box 142008 Salt Lake City, UT 84114-2008
| Location: 3760 S Highland Dr. Salt Lake City, UT 84106
Email: disparities@utah.gov
| Phone: 801-273-4140 | Fax: (801) 536-0970 | Web:
health.utah.gov/disparities

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