It's almost impossible to be unaware of cultural differences and the role they play in today’s workplace. Differences such as country of origin, ethnicity, and first learned languages all play huge roles in defining us as individuals. There are other aspects of culture that may not be as obvious and yet they are equally impactful in terms of interactions in the workplace.

Discover how being aware of this cultural orientation can enhance your ability to interact effectively as a trainer, in the workplace and in your life outside of work.

Debb Hibbs

Debb has been in the workplace learning and performance field for over 15 years. During that time, she has worked with Fortune 100 corporations, non-profit organizations and government agencies. Her experience runs the gamut from design to facilitation, teambuilding to project management, performance issues to succession planning, technical training to cutting edge program/curriculum design and development. Debb is a Certified Professional in Learning and Performance (CPLP) and a certified Professional in Human Resources (PHR).

Informal/Formal Learning

Training For Performance

Can our training effort really produce high performance? It depends. This workshop covers the difference between formal and informal learning and explores training strategies that extend a trainer's reach from the classroom into the workplace.

Quinten Klingonsmith

Quinten has worked on the Department of Workforce Services' Training and Curriculum Development team for the last seven years. His primary responsibilities include administration of their learning management system as well as the design and development of web-based and classroom courses. Quinten has his Masters of Public Administration with an emphasis in Information Systems. Ask him sometime about his 'love, hate' relationship with technology.

Rick Edwards
IT

Rick's work career spans various industries allowing him to bring a customer service, meeting the needs, and IT background to today's classroom. Rick is currently an IT Liaison for Operational Excellence and Process Improvement. His experience as a stand up comic will undoubtedly make this session fun and informative.

Terry Twitchell

Terry is a training specialist for the Department of Human Services the largest department in state government (over 5,000 employees). She provides training that crosses all divisions but is not program specific. She was the first woman to head the State Training Consortium, and a past winner of, "The State Trainer of the Year."

Terry is also President of "Twitchell and Associates", a private training company, and in that capacity, has presented statewide, nationally, and on a cruise ship on the high seas.

Lori Giovanonni

Lori is currently the Division Trainer for The Division Of Services For People With Disabilities. Prior to joining the Division Lori owned her own training and consulting business for 25 years. She has addressed over 250,000 people splitting her time between classroom training and keynote speaking. Lori is the author of Success Redefined, Workplace Miracles and her last book The Law of Achievement which became an Amazon best seller the day of release.

A long time resident of Salt Lake Lori has served on many community boards and was honored by the Salt Lake Chamber as Business Woman of The Year in 2001. Lori served as Past-President of the Utah Chapter Of The National Speakers Association and is the current President of the Utah Training Consortium.

Out of The Box Training

More than just a lecture

Amy Schouten

Amy has been training for more than 10 years in the Utah Department of Health and has decided that training is truly her passion. Amy has done national presentations and written articles for training magazines. She is a past president of the UTC. She graduated from Snow College in Business and then on to BYU in Education. She brings her experience and excitement to the training floor along with tools for you to take back and use.

Just Sit Right Back and You'll Hear a Tale

The Power of Stories in Training

This is a highly interactive workshop (not just lecture) on why stories are powerful training tools and how to find/create your own stories. The workshop includes:

• The research and rationale that explain why stories are so powerful
• Examples of effective stories
• A worksheet and activity to help participants create their own great stories
• Discussion and handout on how to use stories effectively in training

Darrell Harmon

Darrell's many years of work in Training and HR have shown him the power of dialogue in getting results. He has worked in organizations or various sizes in manufacturing, software, human services, and printing, where he has designed and implemented human performance systems and training programs on numerous topics. He has also trained a wide range of audiences in Crucial Conversations and Crucial Confrontations. His passion is to help people become more productive and engaged in their work. He brings practical insights into how open and creative dialogue can produce results at both the personal and organizational levels.

Darrell holds several training certifications in the areas of personal and interpersonal effectiveness, including Master Trainer of Crucial Conversations. He earned a Master of Organizational Behavior degree from Brigham Young University, and graduated cum laude from CSU, Chico with a bachelor's degree in Human Communication Studies.

Emotions Drive People. People Drive Performance.

If you are not getting the results you want, then consider giving emotional intelligence (EQ) a shot. EQ is not just another fad, instead recent research shows it is the root source for optimal performance. Emotions are contagious. Are the attitudes of your leaders and YOU worth catching? It's not only what you do but how you do it that matters. Studies now show that to be an effective leader, trainer, coach or human being for that matter, you need not only intellectual smarts, but emotional management as well. This interactive session will show you how to harness and leverage emotions that ultimately drive people's performance and lead to higher levels of engagement and business results. GOT EQ?

Kimberly Kniveton MBA, ACC

Kim is the founder of Ascent Coaching and Consulting LLC, an organizational and leadership development practice in Salt Lake City, Utah. With over 14 years of organizational development, training and coaching experience with both small businesses and International Fortune 500 organizations, She is a certified consultant with the 6 Seconds Emotional Intelligence organization, is certified to deliver the SEI EQ Assessment and is an Associate Certified Coach through the International Coach Federation. She also serves as a Professional Education Instructor with the University of Utah and as a licensed facilitator of the "Best Year Yet" program. Her clients comment that her fun, positive and engaging personality all contribute to helping individuals and organizations achieve success year after year.

Brett McIff

Brett has been in the wellness field for over 10 years. As part of the State of Utah's worksite health promotion team, Healthy Utah, Brett is responsible for all physical activity programs, as well as some on stress management and communication. Brett received his undergraduate degree from the University of Utah in Exercise and Sport Science, his Masters of Science in Public Health from Walden University, and is currently pursuing his doctorate. He has had plenty of experience in areas that have a little stress, from the being the trauma tech in an operating room to managing a fitness club-to even some time in the military. It takes a lot to get him stressed out, but that isn't an invitation to try!

Powerful Presentations

Thinking On Your Feet

Larry Chatterton (Keynote)

Larry Chatterton is the president and rights holder to Dale Carnegie Training® for the state of Utah. Dale Carnegie Training® is the premier training company in the world, having helped people win friends and influence people since 1912 with offices in over 70 countries and seven million graduates worldwide. Dale Carnegie Training® works with companies and individuals to develop greater leadership, communication and inter-personal skills.

Larry began his career with Dale Carnegie Training® in 1998 as a consultant and instructor. Shortly thereafter, he was offered the business franchise to the country of Portugal making him the youngest sponsor of Dale Carnegie Training® in the world.