OHCS Home Page /Health Plans / 2008 Performance Report / Consumer Satisfaction / Commercial Measures
Introduction
Key Findings
Participating HMOs
Quality of Care
Consumer Satisfaction
Introduction Data Collection Statistical Ratings About the People Surveyed Response Rates Commercial Measures Medicaid Measures CHIP MeasuresChildren with Chronic ConditionsTwo Year Trends
Links
Acknowledgements
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Other Measures
Commercial Consumer Satisfaction Measures
Member Satisfaction
| Altius | HealthWise | SelectHealth | United | |
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Rating of Health Plan |
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Rating of Personal Doctor |
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Rating of Health Care |
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Rating of Specialist |
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Quality of Access and Care
- Getting Care Quickly
- Claims Processing
- How Well Doctors Communicate
- Customer Service
- Getting Needed Care
| Altius | HealthWise | Select Health |
United | |
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Getting Care Quickly |
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Claims Processing |
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How Well Doctors Communicate |
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Customer Service |
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Getting Needed Care |
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