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Utah Division of Health Care Financing and Medicaid

Mission Statement

The Division of Health Care Financing provides access to quality, cost-effective health care for eligible Utahns.

Division Director and Assistant Directors - Michael Deily, 538-6406 - Michael Hales , 538-6965 and Brenda Bryant, 538-6136

Bureau of Eligibility Services - Robert Knudson, 538-6416 or Jacky Stokes, 538-6418

The Bureau of Eligibility Services (BES) is responsible for eligibility policy and determining eligibility. (DWS and DHS also make some eligibility determinations under contract with the Division.) The staff members determine eligibility for nursing home residents, families, including pregnant women, children and other Medicaid only clients. They also determine eligibility for CHIP and PCN enrollees. The Bureau has staff stationed throughout the State in hospitals, local offices of DWS, Community Health Centers, some local health departments and Salt Lake and Ogden Agencies on Aging.

Additionally, the Bureau has responsibility to manage the Health Clinics of Utah and the Family Dental Plan (FDP). The Health Clinics provide direct medical services at three clinic sites, and the FDP operates dental clinics that service Medicaid, PCN and CHIP patients.

Bureau of Managed Health Care - Julie Olson, 538-6303

The main objective of the Bureau of Managed Health Care (BMHC) is to provide Medicaid clients with the choice of health care delivery programs (primary care physician or HMO) in order to enable them to make an informed choice regarding primary care providers. This includes both physical and mental health plans. This Bureau also monitors the performance of the capitated health maintenance organization programs under Medicaid and prepaid mental health programs. This Bureau also administers children’s initiatives, including the CHEC Program and the community-based Travis C. Waiver for technology dependent children.

Bureau of Financial Services - Kent Roner, 538-6433 or Bruce Wood, 538-6442

This Bureau is responsible for coordinating internal and external audits to monitor the Medicaid service programs, providers, and all Third Party Liability (TPL) activity. Budget forecasting and preparation, appropriation requests, monitoring of program and administration expenditures and federal reporting are also performed by the Bureau.

Bureau of Medicaid Operations - Paula McGuire, 538-6573

The Bureau of Medicaid Operations’ (BMO) main objectives are the accurate and expeditious processing of claims submitted for covered services on behalf of eligible beneficiaries and training of providers regarding allowable Medicaid expenditures and billing practices. The general responsibilities of this Bureau include receipt processing and adjudication of medical claims; publishing all provider manuals, training providers concerning allowable Medicaid expenditures and billing practices; and being the single point of telephone contact for information about client eligibility, claims processing, and general questions about the Medicaid Program.

Bureau of Coverage and Reimbursement Policy - Blake Anderson, 538-9925

General responsibilities of the Bureau of Coverage and Reimbursement Policy (BCRP) include policy development, interpretation and implementation planning. These responsibilities focus on scope of service. Other functions of this Bureau are utilization management, prior authorization of appropriate services, post-payment reviews and program integrity.

Information Technology Unit - Dennis Tingey, 538-6677

The Information Technology Unit (ITU) is responsible for development and maintenance of the Medicaid Management Information System (MMIS) and for the Division’s overall information technology development plan. The administration of the Data Warehouse system is coordinated from the ITU.

Bureau of Long Term Care - Tonya Keller, 538-9136

The Bureau of Long Term Care (BLTC) is responsible for home and community based services policy and oversight. It coordinates all long-term care (LTC) issues in the Division. It has the lead for the Long-Term Care Managed Care Program and other LTC initiatives.

Bureau of Access - Nathan Checketts, 538-6043

The Bureau of Access (BOA) is responsible for administering the Children’s Health Insurance Program (CHIP), the Primary Care Network (PCN), and the Covered at Work (CAW) Program.

11/10/2005