VFC Program Frequently Asked Questions

Questions 1-10 are listed on page 1.

11. Can I charge my patients an administration fee?
12. If a patient is VFC-eligible under more than on eligibility category, which category should be selected?
13. Which vaccines are provided through the Utah VFC Program?
14. Why should I enroll in the VFC Program?
15. How do I enroll in the Utah VFC Program?
16. When can I expect my vaccine order to arrive?
17. How much vaccine should I order?
18. What do I do with expired or spoiled vaccine?
19. What do I do with vaccine that is about-to-expire?

11) Can I charge my patients an administration fee?
Yes, providers may charge an administration fee up to $20.72 per immunization. This cap is established for Utah by the Centers for Medicare & Medicaid Services (CMS). VFC-eligible children cannot be denied publicly-funded vaccine because of inability to pay the administration fee. If a patient, parent, or guardian is unable to pay the administration fee of a VFC-supplied vaccine, the fee should be waived. If the patient is enrolled in Medicaid or CHIP, submit a claim for the administration fee to the Medicaid or CHIP Program.

12) If a patient is VFC-eligible under more than on eligibility category, which category should be selected?
Occasionally, children may be VFC-eligible in two categories. This could occur with American Indian/Alaska Native populations (AI/AN) or children that have Medicaid as secondary coverage. First priority should be placed on the eligibility category that will require the least amount of out-of-pocket expense to the parent/guardian for the child to receive necessary vaccine. For example: if the child is AI/AN and is on Medicaid; Medicaid should be selected because the administration fee will be billed to Medicaid. Second priority (if needed) should be placed on the more permanent VFC eligibility category. For example: if the child is AI/AN and is under-insured; AI/AN should be selected because that is the more permanent VFC eligibility category.

13) Which vaccines are provided through the Utah VFC Program?
The Utah VFC Program provides all current vaccines recommended by the Advisory Committee on Immunization Practices (ACIP). These include: Diphtheria, Tetanus, Pertussis, Haemophilus influenzae type b, Polio, Measles, Mumps, Rubella, Hepatitis A, Hepatitis B, Varicella, Pneumococcal Conjugate, Influenza, Rotavirus, Meningococcal, and Human Papillomavirus.

14) Why should I enroll in the VFC Program?

    • Free vaccine
    • No cost to participate
    • Free immunization assessment
    • Reduce client out-of-pocket expense
    • Ensure timely vaccinations
    • Free training for staff members
    • Keep patients in medical home

15) How do I enroll in the Utah VFC Program?
Complete a Provider Profile and Enrollment form and contact the Utah Immunization Program at 801-538-9450.

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16) When can I expect my vaccine order to arrive?
Vaccine orders, shipped through our vaccine distributor McKesson, will arrive within approximately two weeks. Varicella-containing vaccine is shipped separately from other vaccines, directly from Merck, and should arrive within three weeks. If you have questions regarding your vaccine order, please contact the Utah VFC Program at 801-538-9450. DO NOT contact McKesson or Merck directly regarding VFC vaccine orders.

17) How much vaccine should I order?
Providers are assigned an ordering frequency (monthly, bi-monthly, quarterly) depending on their vaccine usage and VFC patient population. Order quantity should be based on the provider's usage during that timeframe, plus a 30-day backup supply. For example, a provider who is assigned a monthly schedule would need to order a two- month supply. Best practice is to review doses administered data and current inventory to determine the doses needed at your office. If you have questions regarding determining your order quantity, please contact the Utah VFC Program at 801-538-9450.

18) What do I do with expired or spoiled vaccine?
Do not discard expired or spoiled vaccine. Notify the Utah VFC Program immediately of any non-viable vaccine by completing and faxing the Vaccine Return and Transfer form to our office. Non-viable vaccine should be returned directly to McKesson using the McKesson return label. DO NOT ship vaccine to the Utah Immunization Program.

Providers are responsible for their vaccine supply and should have an emergency vaccine handling plan in place in case of a power outage or refrigerator failure. Providers are encouraged to have an alarm system if they keep large inventories of vaccine.

19) What do I do with vaccine that is about-to-expire?
If you have vaccine that you do not anticipate using within 90 days of expiration, notify our office to discuss transferring the vaccine to another VFC provider. Do not transfer vaccine to the Utah Immunization Program.

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