Cultural Competency Resources

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Culturally and linguistically appropriate health services are essential ingredients in quality health care. Cultural and linguistic factors are crucial contributors to the development and delivery of quality care to all people. These factors are especially important in our pursuit of the total elimination of health disparities in ethnic and racial communities.

The Office of Primary Care and Rural Health (PCRH) Primary Care Office, within the Utah Department of Health, offers free cultural competency training and links to other resources.

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PCRH Training and Workshops

• Community-Based Recruitment and Retention Training
• Community Assessment Technical Assistance
• Ethnic Health Resource/Pamphlet List has been discontinued, but is available from the "24 Languages Project", Utah Consumer Health Information Network, listed below under "Other Resource Links".
• Grant Writing Training
• Medical Interpreters Directory



CD-ROMs

• Lipson JG, Dibble S, and Minarik P, eds. Culture and Nursing Care: A Pocket Guide (CD-ROM and Book Versions), San Francisco, CA: UCSF Nursing Press, 1996.
• Ohio Department of Health and Medical College of Ohio. Cultural Competence in Breast Cancer Care (CD-ROM), 2000.



"Diversity Bestsellers"

• Byrd, WM, Clayton LA. An American Health Dilemma: A Medical History of African Americans and the Problem of Race. New York: Routledge, 2000.
• Fadiman A. The Spirit Catches You and You Fall Down: A Hmong Child, Her American Doctors, and the Collision of Two Cultures. New York: Farrar, Straus, and Giroux, 1997.
• Hedrick H, ed. Cultural Competence Compendium. Chicago: American Medical Association, 1999.
• Helman CG: Culture, Health and Illness, Fourth Edition. Oxford: Butterworth Heinemann, 2000.
• Huff RM, Kline MV, eds. Promoting Health in Multicultural Populations: A Handbook for Practitioners, Thousand Oaks, CA: SAGE, 1999.
• McCullough-Zander K, ed. Caring Across Cultures: The Provider's Guide to Cross-Cultural Health, Second Edition, The Center for Cross Cultural Health, Minneapolis, MN, 2000.
• Spector RE. Cultural Diversity in Health & Illness, Fifth Edition, Upper Saddle River: Prentice Hall, 2000.



Movies and Videos

• Alexander M. "Cinemeducation: An Innovative Approach to Teaching Multi-Cultural Diversity in Medicine," Annals of Behavioral Science and Medical Education 1995; 2(1): 23-28.
• "Where's Shirley?" A Video Production About Breast Cancer (Available from the Women's Cancer Screening Project, 3 Cooper Plaza, Suite 220, Camdden, New Jersey 08103; phone (609) 968-7324; Fax (609) 338-0628.
• Communicating Effectively Through an Interpreter (1998) (Available from the Cross Cultural Health Program at PacMed Clinics, 1200 12th Ave S, Seattle, Washington 98144; phone (206)-621-4161.
• The Bilingual Medical Interview I (1987), and The Bilingual Medical Interview II: The Geriatric Interview, Section of General Internal Medicine, Boston City Hospital, in collaboration with the Department of Interpreter Services and the Boston Area Health Education Center (Available from the BAHEC, 818 Harrison Ave., Boston, MA 02118; Phone (617)-534-5258.



Other Resource Links

• "24 Languages Project", Utah Consumer Health Information Network
• Governor's Office of Planning and Budget, Race and Ethnicity Data: Understanding the Issues Meeting the Demand in Utah
• Utah Department of Health Guide to Medical Interpretive Services



References

• Culturally Competent Health Care: Selected References



Web sites: Health Disparities/Cultural and Linguistic Competence

• Association of American Indian Physicians
• Center for Cross Cultural Health
• Cross Cultural Health Care Program
• Cultural Competency: An Essential Ingredient for Quality Access and Elimination of Disparities (BPHC Quality and Culture web site)
• Cultural Competency Guide for Mental Health Service Providers, prepared by the Hogg Foundation
• Diversity Rx
• EthnoMed
• National Center for Cultural Competency
• Office of Civil Rights, Policy Guidance, Title VI: Prohibition Against National Origin Discrimination as it Affects Persons with Limited English Proficiency
• Office of Minority Health, Assuring Cultural Competence in Health Care: Recommendations for National Standards