Frequently Asked Questions

What are my rights?

Anyone who thinks they might be eligible for Medicaid may apply. You have the right to be treated fairly and with courtesy and respect.

you have the right to have your privacy protected and be treated with dignity.
you have the right to get medical care no matter what your race, color, nationality, disability, sex, religion or age.
you have the right to receive information on all available treatment options.
you have the right to participate in decisions regarding your medical care, including refusing treatment.
you hve the right to ask for a copy of your records and request that they be changed.
you have the right to be treated fairly.

If you feel you have been treated unfairly or discriminated against, call the State or your heath plan and ask for the Civil Rights coordinator.

Civil Rights Medicaid Constituent Services
1-877-291-5583
Federal Office for Civil Rights 1-800-368-1019
Voice 1-800-537-7697 (TDD)