Children With Special Health Care NeedsPhone:(801)584-8284 TollFree:(800)829-8200

Child Health Advanced Records Management (CHARM)

The CHARM system links several health care data bases, primarily within the Utah Department of Health, to create a consolidated electronic health record for every child in Utah. This record increases the effectiveness of child health care services by providing a secure confidential way for authorized health care programs and partners to share public health data and track the health status of children such as: newborn hearing, heel-stick (blood spot), and critical congenital heart defect (CCHD) screening results, immunization status, referrals, and services received.

To date, CHARM has linked the databases from the following:

  • Office of Vital Records (Birth and Death Certificates)
  • Utah’s Immunization Program (USIIS)
  • Early Hearing Detection and Intervention (EHDI)
  • Newborn Bloodspot (Heelstick) Screening Program
  • Baby Watch/Early Intervention Program
  • Office of Recovery Services.

In addition, CHARM is a conduit for the CSHCN Bureau to connect to the Utah-wide clinical Health Information Exchange (cHIE) system.

The CHARM also provides a web-interface for health care providers and programs. The CHARM Web Portal (CWP) enables authorized users to obtain newborn screening results and immunization histories for children to facilitate more complete and timely health care services. The Fostering Healthy Children Program, the Newborn Screening (Heel stick) Program, local Women, Infants and Children (WIC) offices, and pediatrician and audiologist's offices currently utilize the CWP. If your program or clinic is interested in using the CWP, please contact

CHARM improves services to children, reduces the number of children lost to follow-up, reduces duplicate services, promotes timely access to needed services, improves patient care, and supports program planning and evaluation.


With CHARM, health-care providers and programs can be alerted about a child’s medical needs and assist in the provision of appropriate follow-up and treatment in a timelier manner than ever before. Only authorized and authenticated health-care professionals have access to a child’s health information.

Benefits of CHARM:

  • Reduces the fragmentation of data and health care services
  • Reduces duplicate services
  • Advances health care providers knowledge about children with health, developmental, and genetic conditions
  • Improves services to children and families by providing complete information to the medical home
  • Reduces or avoiding redundant data entry
  • Increases accountability
  • Saves time – health providers no longer need to track down a child’s health information from multiple sources
  • Ensures the timely sharing of critical data with the medical home
  • Enables coordinated service delivery
  • Enables stakeholders to make better public health policy decisions
  • Ensures the security and confidentiality of medical information
  • Enhances the overall effectiveness of child health care services in Utah

There are additional benefits to families and children. These include:

  • Linking data and health care services together so that important health information about a child is accessible for use
  • Helping parents, providers, and public health workers know the child's history and current needs
  • Improving follow-up health care for a child
  • Making sure that a child's health information is complete and up-to-date
  • Ensuring continued security of health information.


  • Vital Records - Birth and Death Certificates
  • Newborn Hearing Screening
  • Newborn Bloodspot (Heelstick) Screening
  • USIIS - Utah's Immunization Registry
  • Baby Watch/Early Intervention
  • Women, Infants and Children “WIC”
  • Utah Birth Defects Network
  • Fostering Healthy Children Program
  • Office of Recovery Services (ORS)
  • National Center for Hearing Assessment and Management
  • Centers for Disease Control and Prevention - Early Hearing Detection and Intervention
  • Maternal and Child Health Bureau
  • Public Health Informatics Institute
  • Utah Family Voices
  • Utah Local Health Departments
  • Utah Collaborative Medical Home
  • Association of University Centers on Disabilities
  • Utah State University
  • Center for Health Data and Informatics
  • University of Utah Pediatric Clinic
  • North Ogden Pediatric Clinic
  • Utah Health Information Network - clinical Health Information Exchange (cHIE)

Contact Us

For further information about the CHARM Program, please contact:

CHARM Program
(801) 273-2968
Utah Department of Health
P.O. Box 144620
Salt Lake City, Utah 84114-4620

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