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Key Findings

Commercial HMOs are:

  1. Below national averages on all the ratings and composites
Commercial HMOs Summary
  Health Plan Ratings Overall Health Care Ratings Doctor Ratings Specialist Ratings Getting Care Quickly Getting Needed Care Doctor Communication Customer Service Claims Processing
Altius
Three Stars
Two Stars
Three Stars
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
SelectHealth
Three Stars
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Three Stars
Three Stars
United Healthcare
One Star
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
One Star
Two Stars

 

Commercial PPOs are:

  1. Above national averages on rating of health care, how well doctors communicate, and customer service experience
  2. Below national averages on rating of health plan, rating of doctor, rating of specialist, getting needed care, getting care quickly, and claims processing.
Commercial PPOs Summary
  Health Plan Ratings Overall Health Care Ratings Doctor Ratings Specialist Ratings Getting Care Quickly Getting Needed Care Doctor Communication Customer Service Claims Processing
Aetna
Three Stars
Three Stars
One Star
Three Stars
Three Stars
Three Stars
Three Stars
Three Stars
Three Stars
Cigna
Three Stars
Two Stars
One Star
Three Stars
Three Stars
Three Stars
Three Stars
Three Stars
Three Stars
Deseret Mutual
Two Stars
Two Stars
Two Stars
Three Stars
Three Stars
Three Stars
Three Stars
Three Stars
Three Stars
Educator's Mutual
Two Stars
Two Stars
One Star
Three Stars
Three Stars
Three Stars
Three Stars
Three Stars
Three Stars
Humana
Two Stars
Two Stars
One Star
Three Stars
Three Stars
One Star
Three Stars
One Star
One Star
PEHP
Two Stars
Two Stars
One Star
Three Stars
Three Stars
Three Stars
Three Stars
Three Stars
Three Stars
Regence
Two Stars
Two Stars
One Star
Three Stars
Three Stars
Three Stars
Three Stars
Three Stars
Three Stars
United Healthcare
Two Stars
Two Stars
One Star
Three Stars
Three Stars
Three Stars
Three Stars
One Star
Three Stars

 

Medicaid Health Plans are:

  1. Above national averages on rating of health care, rating of doctor, rating of specialist, getting needed care, getting care quickly, and how well doctors communicate
  2. Below national averages on rating of health plan and customer service experience
Medicaid Health Plans Summary
  Health Plan Ratings Overall Health Care Ratings Doctor Ratings Specialist Ratings Getting Care Quickly Getting Needed Care Doctor Communication Customer Service
Fee for Service
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Healthy U
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Molina
Two Stars
Two Stars
Two Stars
Two Stars
Three Stars
Two Stars
Two Stars
Two Stars
Select Access
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars
Two Stars

 

CHIP* is:

  1. Above national averages on all the ratings and composites

*Quality ratings and state averages were not computed since less than three plans submitted CAHPS data to the state. Performance measures should be compared to the national average.