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CHIP CAHPS Results

CHIP is a State and Federally funded program to help offset the cost of providing health care to children from low income families in Utah. The costs for the program vary depending on family income. The responses in this section are from the caregivers of children enrolled in the program. Contact CHIP for more information about costs and eligibility.

 

Member Satisfaction Measures: Members rate different characteristics of their health plan on a scale of 0 (“worst rating possible”) to 10 (“best rating possible”).
Health Plan Ratings Health Care Rating
Doctor Rating Specialist Rating

 

Member Quality and Access Measures: Performance measures represent two to four questions asked in the survey. These questions are on a scale that includes “always”, “sometimes”, “usually”, or “never ”
Getting Care Quickly Getting Needed Care
Doctor Communication Customer Service