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Medicaid CAHPS Results

Medicaid is a State and Federally funded program to help offset the cost of providing health care to vulnerable populations in Utah. Medicaid is open to both children and adults. Eligibility depends upon various requirements including income and disability. Contact Medicaid for more information about costs and enrollment.

 

Member Satisfaction Measures: Members rate different characteristics of their health plan on a scale of 0 (“worst rating possible”) to 10 (“best rating possible”).
Health Plan Ratings Health Care Rating
Doctor Rating Specialist Rating

 

Member Quality and Access Measures: Performance measures represent two to four questions asked in the survey. These questions are on a scale that includes “always”, “sometimes”, “usually”, or “never ”
Getting Care Quickly Getting Needed Care
Doctor Communication Customer Service